Get your systems talking to each other
Connect the tools you already pay for, so data moves by itself instead of being typed in twice.
The gap between two systems is where the work leaks out
Almost every business runs several systems that each do their job well and know nothing about each other. A booking arrives in one, the customer record lives in another, the invoice is raised in a third. The gap between them gets filled by a person with a keyboard, and that person is where the delays and the errors come from.
Integration work closes those gaps. Done well it is invisible: the data is simply already there. Done badly it becomes a fragile chain that breaks silently at the worst moment, which is why the interesting part is not the happy path but what happens when a system is down, a record is a duplicate, or a field arrives empty.
Why it matters
Re-keying does not just take minutes. It puts wrong data in front of customers, and that is far more expensive to fix.
Anyone can move data when everything works. Retries, idempotency and alerting are what make an integration trustworthy.
Deciding which system owns each piece of data prevents the slow divergence that makes people stop trusting all of them.
What integration work covers
Third-party APIs
Payment, accounting, CRM, booking, shipping, email — connected to what you run.
Data synchronisation
One-way or two-way sync with clear rules about which system wins a conflict.
Webhooks and events
Reacting the moment something happens rather than polling for it on a timer.
Failure handling
Retries with backoff, idempotency keys so a repeat cannot double-charge, and alerts when something needs a human.
APIs for your own product
Designed, documented and versioned so the people building against it are not guessing.
Monitoring
Knowing an integration has stopped working before your customers tell you it has.
Things people ask us
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