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About us

A small agency, on purpose

Big enough to build properly. Small enough that the person who answers the phone is the person who built the thing.

Who we are

We build the boring things properly

Social Points Media builds websites, brands and search visibility for small businesses — fencing contractors, event companies, RV parks, the sort of firms that do real work and need to be found by people nearby who need it done.

We are not a large agency and we are not trying to become one. Large agencies solve the small business problem by giving you a junior account manager and a template. We would rather have fewer clients and actually know what each of their businesses does.

Most of what makes a small business website succeed is unglamorous: pages that load quickly, words that answer real questions, a contact form that definitely works, and somebody checking on all of it after launch. We have built our whole way of working around doing those things reliably rather than around producing showreels.

What we will not do

Lock you into a platform you cannot leave.

Run your ads from an account you do not own.

Promise a Google ranking nobody can promise.

Bill you for a campaign that stopped working.

Hide the price until you are on a call.

How we work

Four things we hold to

You own everything

Your domain, your site, your ad accounts, your data. If you leave, you leave with all of it and we help you move.

Plain English

You should understand what we did and why. If an explanation needs jargon to sound impressive, it was not a good explanation.

Honest scope

A written scope and a price before work starts. If something turns out to be unnecessary, we say so rather than building it anyway.

We stay afterwards

A launch is the start. The monthly work is what keeps a site fast, current and climbing.

Our own tools

We built the platform our clients use

Every client gets a portal for editing their pages, photos, articles, offers and search descriptions — and for reading the enquiries their website generates.

We built it ourselves rather than reselling somebody else’s, which means when a client asks for something it can actually be added. It also means we use our own software every day, which is a strong incentive to keep it working.

See what we have built

Enquiry inbox

Every form submission kept, so a lead is never lost to a bounced email.

Page SEO editing

Clients control their own titles and descriptions.

Photos and articles

Add work, write posts, publish offers.

Spam screening

Layered filtering, with anything caught still visible in case it was genuine.

Ready for a website that pulls its weight?

Tell us about your business and we will come back with a straight answer on what it needs, what it costs, and how long it takes.